Support

DRM-wizard.com has chosen the best DRM Removal software for both Windows and Mac users. If you have further questions or suggestions, please contact us freely at contact@drm-wizard.com.

If you are developer or vendor of DRM related software, and would like us to review your product, please email us at contact@drm-wizard.com.

FAQ:

Q1. Is my order secure?

Yes. We partner with top e-commerce services providers in software industry to ensure your online purchase is fast and safe. Online orders are transacted via secure encrypted Internet connection. No private information will leak.

Q2. How soon will I get the product after I place my order online?

After your order is processed successfully, you will first receive a confirmation e-mail for your order sent from payment platform, which contains all of your order data including your INVOICE or RECEIPT.

After that, you will receive the e-mail that contains software download link as well as registration information within 2 hours. Using the registration information to activate the software you bought to get the full version.

Q3. Should I pay again if I update the product purchased?

All updates are free of charge. If there is a new version available, you will get update remind message when opening the software. You can simply click update to get the latest version without paying extra money.

Q4. If I am not satisfied with the product, can I ask for a refund?

Sure, we provide 30 days money-back guarantee if you feel unsatisfied with the product bought on our site. You can ask for a refund withing the first 30 days of purchase. But we encourage you always contact for a solution instead.

Lisa Lee